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Service |
Overview of maintenance and service contracts
| 1) Performance-based service
Date: as customer requires Cleaning the installation Check-up of the mechanical condition and all installation parts Voltage check of AC current inter-circle Control and possible alignment of oscillator circles Examination and adjustment of all electric control circuits of inverter and rectifier Control measurement of thyristors, diodes, transformers, filter-elements etc, to guarantee a perfect operation of installation Capacity test of the batteries as customor requires Exchange of defective batteries after prior approval of cost estimate Invoice: at the valid EFFEKTA® cost rate
| 2) Partial-maintenance contract including spare parts excluding batteries
Date: 1x annually Cleaning the installation Check-up of the mechanical condition and all installation parts Voltage check of AC current inter-circle Control and possible alignment of oscillator circles Examination and adjustment of all electric control circuits of inverter and rectifier Control measurement of thyristors, diodes, transformers, filter elements etc, to guarantee a perfect operation of installation Capacity test of the batteries as customor requires Exchange of defective batteries after prior approval of cost estimate Fault hotline (response time: 24 hours Mon-Fri 8am- 5pm) Spare parts covered by maintenance fee 15% discount on batteries Minimum contract period: 4 years Invoice: via maintenance fee
| 3) Full maintenance contract including spare parts and batteries
Date: 1x annually Cleaning the installation Check-up of the mechanical condition and all installation parts Voltage check of AC current inter-circle Control and possible adjustment of oscillator-circles Examination and attitude of all electric control circuits of inverter and rectifier Control measurement of thyristors, diodes, transformers, filter elements etc, to guarantee a perfect operation of installation Capacity test of the batteries as customor requires Exchange of defective batteries Fault hotline (response time: 24 hours Mon-Fri 8am- 5pm) Spare parts and batteries via maintenance fee 15% discount on batteries Minimum contract period: 4 years Invoice: via maintenance fee
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